March 1, 2010
Our contact information:By email:
firstname.lastname@example.orgBy standard mail:
Q Enterprises LLC
PO Box 1326
28 Main St
Chicopee, MA 01021By phone:
1-800-258-3166 (between 9 a.m. and 5 p.m. EST)
Our Commitment To Your Privacy:
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.Our Confidentiality Policy:
NakedYogaPlanet.com understands that you want to keep your information private, therefore we do not distribute your information. NakedYogaPlanet.com will only use the information that we collect in order to verify and process your order. We value your privacy and your information as much as you do, therefore we will keep all of your information confidential.
NakedYogaPlanet.com will use your e-mail address to fill your order, contact you if we have questions, and e-mail you with special offers. Of course we will always provide you with the option to opt out of our e-mail distribution list, although we hope our offers are too good to turn down.
Our Commitment To The Security of Your Data:
In order to purchase things at NakedYogaPlanet.com, you will need to give us certain personal information. We store your contact information in our order entry system. We do not store your credit card details. In fact, your credit card information never passes through our site it is captured directly by our payment system.
Third-Party Web Beacons:
We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here
At Naked Yoga Planet we only ship orders to the United States. We do not currently accept international orders. We are sorry for any inconvenience that this may cause.
Please be advised that orders will show up on your credit card statement under the name of Q Enterprises LLC, not www.nakedyogaplanet.com. If you have any questions or concerns about this please give our Customer Service team a call at 1-800-258-3166.Shipping Information:
All orders should arrive within 7-10 days. In the rare case that your order will take longer we will contact you directly.Refund, Returns and Cancellation Policies:
NakedYogaPlanet.com has a no questions asked return policy. If you are not satisfied with your purchase we will refund your entire purchase without asking any questions. Just send the product back to us and that's it.
Once you have mailed your return back to us. Please send an email to email@example.com letting us know that you will be returning your purchase. Please provide us with your Name, Address, and Order Number. This way we can be efficient with our returns and get you your money back in the quickest manner possible.Canceled Orders:
At Naked Yoga Planet all orders are final. We do not accept canceled orders. Once an order is placed into our system it is not always within our control to cancel your order. So please understand before you place your order that you will not be able to cancel it.Shipping Options:
In order to keep costs down for you and for us we offer one form of shipping. UPS Standard Ground service. This will provide you with the most cost efficient means of shipping your products from our docks to your door.Checking Order Status:
You will be able to check your order status on www.ups.com using the tracking number you will receive in your order confirmation email.